Terms and Conditions

These site terms explain the main rules for accessing and using the Bison Casino website, creating and using a player account, playing games, joining promotions, and using related services, features, and support channels.

By visiting the website, registering an account, depositing, claiming a bonus, or playing for real money, you agree to follow these conditions of use. The goal is clarity and fairness - so you know what to expect from the platform, and what the platform expects from you.

If you are looking for brand and gameplay details, you can also review the main Bison Casino page at “/”.

Eligibility: Who Can Use the Platform (Adults Only)

Bison Casino is for adults only. You must be at least the legal gambling age in your location to register and play.

It is your responsibility to make sure online gambling is legal where you are physically located when you access the services. The operator may restrict or block access in certain countries, regions, or jurisdictions, and those restrictions can change over time.

If you cannot legally play, do not create an account or use the services.

Account Sign-Up: Keeping Registration Simple and Accurate

To use real-money services, you will need a player account. When registering, you agree to provide accurate, complete, and up-to-date information, including contact details and any other information the platform reasonably requests.

A few important account rules:

• Your account must be registered in your own name.
• You should only create and use the number of accounts permitted by the operator.
• You must not register on behalf of someone else, or use another person’s details.

If your registration details change (for example, a new address, email, or payment method), you are responsible for updating them promptly.

Verification Checks: Identity, Age, and Payment Ownership

To protect players and keep the platform secure, Bison Casino may ask you to complete verification checks. This can happen at registration, before a withdrawal, when claiming certain promotions, or when account activity needs review.

Verification may include requesting documents or information to confirm:

• Identity and age
• Address or location
• Ownership of a payment method
• Source of funds or other compliance-related details where appropriate

If you do not provide requested information within a reasonable timeframe, certain actions (such as withdrawals, bonus conversions, or account access) may be limited until verification is completed.

Your Account, Your Responsibility: Login Security and Personal Use

You are responsible for keeping your login details confidential and for all activity that happens through your account, whether or not you personally authorized that activity.

Your player account is personal and cannot be shared, transferred, sold, or used by anyone else. You may not let another person play on your behalf, and you may not use the services through someone else’s account.

If you think your account has been accessed by someone else, contact support as soon as possible.

Deposits, Withdrawals, and Your Balance: What to Expect

Bison Casino offers multiple banking options, and availability may vary depending on your location, device, and the operator’s risk and compliance checks. Supported methods may include Apple Pay, Google Pay, Visa, MasterCard, bank transfer, Trustly, Skrill, Neteller, PaySafeCard, and selected digital assets such as Bitcoin, Ethereum, and Tether.

When using deposits and withdrawals, keep these practical points in mind:

• Processing times and limits can vary by method and by account status.
• Withdrawals may require additional review, especially for larger amounts or when verification is incomplete.
• The operator may apply reasonable checks to help prevent fraud, chargeback abuse, or unauthorized transactions.
• Your available balance may be separated into real funds and bonus funds, depending on the promotion you have active.

If a deposit is reversed, charged back, or otherwise canceled, the operator may adjust your balance to reflect the corrected transaction status.

Bonuses and Promotions: Extra Rules That Always Apply

Bonuses, free spins, cashback offers, and special promotions come with bonus terms that sit alongside these platform rules. Before opting in, always check the specific promotion’s conditions, which may include:

• Eligibility requirements (such as new-player status or location)
• Wagering requirements and game contribution rules
• Time limits to meet wagering or use free spins
• Game restrictions (some titles may be excluded)
• Maximum conversion or withdrawal limits where stated
• Rules around opting in, wagering sequences, and bet size limits where applicable

General bonus policy notes that may apply on Bison Casino include that table games, video poker, and live poker may not contribute to wagering turnover, and that free spin wins may be credited as bonus funds. Some bonuses may be non-sticky by default, meaning real funds are used before bonus funds are counted toward wagering, where the promotion specifies this behavior.

Examples of promotions that may be available from time to time include:

• No-deposit free spins offers (for example, 12 free spins on Sweet Bonanza, with a 15x wagering requirement)
• Welcome bonuses (for example, a first deposit match offer with a 30x wagering requirement, and a minimum deposit such as €10, where stated in the promo)
• Cashback offers (for example, a live casino cashback that may require opt-in and activity such as completing a set number of rounds)
• Limited-time prize events (for example, slot race-style promotions with their own rules and end dates)

Promotions can be changed, paused, or removed, and not every offer will be available to every player.

For details that go deeper than this page, review “Bonus Terms” at “/bonus-terms” if available on the site.

Game Access and Platform Availability: Keeping It Realistic

Bison Casino works to keep games and services available, but access can vary. Some games or features may not load or may be restricted depending on location, device type, browser settings, third-party provider availability, maintenance windows, or technical issues.

The operator may add, remove, suspend, or limit games, features, promotions, or parts of the service at any time. This includes changes to game catalogs from third-party studios and changes to supported payment options.

Fair Play Rules: What You Must Not Do

Bison Casino is built for legitimate play. To protect fairness and account safety, you agree not to misuse the platform, including by doing any of the following:

• Using the services for unlawful purposes
• Providing false, misleading, or stolen information
• Attempting to exploit bonuses or promotions in ways not intended (bonus abuse)
• Colluding with other players or coordinating play to gain an unfair advantage
• Using unauthorized software, scripts, bots, or automation to play, claim offers, or interfere with systems
• Attempting to manipulate games, payment processes, or promotional outcomes
• Abusing chargebacks or intentionally reversing payments after play
• Letting someone else access or use your account

If you are unsure whether a strategy or activity is allowed, the safest move is to ask support before you play.

When Bison Casino Can Step In: Restrictions, Reviews, and Account Actions

To keep the platform secure and compliant, Bison Casino may take reasonable action if it believes the rules have been broken, verification is incomplete, or account activity appears risky or inconsistent with normal play.

Actions may include:

• Refusing a deposit or limiting certain payment methods
• Placing withdrawals or transactions on hold while a review is completed
• Removing or canceling promotional eligibility where misuse is reasonably suspected
• Limiting access to specific games or features
• Suspending or closing an account when necessary

The aim is balance - protecting genuine players and the integrity of the service while completing appropriate checks.

Errors and Technical Issues: How Mistakes Are Handled

From time to time, technical issues can happen. These may include interrupted sessions, game malfunctions, display errors, incorrect bonus triggers, mistaken balances, or payment status issues.

When an obvious error occurs, Bison Casino may correct the mistake and adjust account balances or promotional progress in a fair and reasonable way. If a game result is affected by a malfunction, the affected bets or outcomes may be reviewed and resolved according to the applicable rules of the game provider and the operator’s policies.

If you notice something that looks wrong in your balance or game history, contact support promptly so it can be checked.

Responsible Gaming: Play for Fun, Stay in Control

Gambling should be entertainment, not a way to make money. You are responsible for setting your own limits and playing within your means.

Bison Casino may offer responsible gaming tools such as deposit limits, time-outs, or self-exclusion options, depending on your location and account settings. If you feel your play is getting out of balance, use these tools and reach out for help early.

You can also review “Responsible Gaming” at “/responsible-gaming” if it is available on the site.

Ownership and Intellectual Property: Respecting the Platform

The website’s design, branding, logos, text, graphics, and software elements are owned by Bison Casino or used under license from its partners. You may use the site for personal entertainment in line with these rules, but you may not copy, reproduce, republish, distribute, or commercially exploit site content without written permission.

Third-Party Providers and Linked Services

Some parts of the service rely on third-party providers, including game studios, payment processors, identity verification services, and other technical partners. These providers may have their own operational limits, maintenance schedules, and service requirements.

Bison Casino is not responsible for issues caused by third-party outages or limitations that are outside the operator’s reasonable control, but the platform will typically work to restore access and resolve player-impacting issues as quickly and fairly as possible.

Liability Limits: A Fair, Practical Understanding

Bison Casino is not responsible for losses or damages caused by factors outside its reasonable control, such as:

• Internet or device problems on the player’s side
• Unsupported browsers or device configurations
• Third-party service interruptions (for example, payment or game provider downtime)
• Player mistakes, including incorrect payment details or sending funds to the wrong method
• Events of force majeure (such as widespread outages or events that disrupt normal operations)

Nothing in these terms limits rights that cannot legally be limited under applicable law.

No Promises of Constant Access: “As Is” and “As Available”

The website, games, and services are provided on an “as is” and “as available” basis. Bison Casino cannot guarantee uninterrupted access, constant availability, or error-free operation at all times.

Maintenance, updates, software changes, and unexpected technical issues can affect availability, and certain features may be restricted by location or account status.

Updates to These Platform Rules

Bison Casino may update these terms from time to time to reflect changes in services, operations, or legal and compliance requirements. The latest version published on the website applies from the date it is posted, unless a different effective date is clearly stated.

It’s a good habit to review this page periodically, especially before depositing, claiming a new promotion, or returning after time away.

Related Policies You Should Also Read

These service terms work alongside other important policies and pages that may apply to your use of the platform, including:

• “Privacy Policy” at “/privacy-policy”
• “Cookie Policy” at “/cookie-policy”
• “Anti-Money Laundering and Know Your Customer Policy” at “/aml-kyc”
• Promotion-specific rules and bonus terms where published

If any promotion includes extra conditions, those promotion rules apply in addition to this page.

Need Help? Contact Bison Casino Support

If you have questions about these conditions of use, your account, payments, or promotions, contact the official support team through the available channels. Support may be offered through live chat, the help center, and email.

Email: “support@bison.casino”

Using Bison Casino means playing with clear expectations - these rules are here to protect players, support fairness, and keep the platform running in a transparent, responsible way. Continued use of the website and services confirms your acceptance of the current terms.